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Author of Wag The Dog, focused on Crisis, Risk & Emergency Communication worldwide.


Why Crisis Communicators Are Preparing for the Wrong Threats: BCI Horizon Scan Report 2025 Analysis

Nov 27, 2025

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12 min read

Why Crisis Communicators Are Preparing for the Wrong Threats: BCI Horizon Scan Report 2025 Analysis

The BCI Horizon Scan Report 2025 reveals a critical perception gap in crisis management. Safety incidents dominate actual disruptions at 14.64 but rank only #16 in future concerns at 3.61. Crisis communicators must shift their focus from cyber threats to physical safety, staff wellbeing, and supply chain vulnerabilities to protect organizational resilience effectively.

How Do You Maintain Crisis Communication When Infrastructure Fails?

Nov 8, 2025

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11 min read

How Do You Maintain Crisis Communication When Infrastructure Fails?

Traditional crisis communication plans collapse when infrastructure fails. The Minimum Viable Crisis Communication (MVCC) framework provides a three-tiered response system that works even when phones, internet, and email systems are compromised or completely offline.

Stop Telling Me to "Build Trust": Why Crisis Communication's Favorite Mantra Is Broken

Nov 3, 2025

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16 min read

Stop Telling Me to "Build Trust": Why Crisis Communication's Favorite Mantra Is Broken

Trust cannot be the universal cornerstone of crisis communication. Research shows it's just one of twelve outrage factors, culturally contingent, and sometimes dangerous—here's what actually works in 2025.

Why Do Organizations Fail at Crisis Response Despite Having Advanced AI Tools?

Oct 25, 2025

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21 min read

Why Do Organizations Fail at Crisis Response Despite Having Advanced AI Tools?

Traditional approval processes create a critical velocity gap between AI-powered crisis detection and human decision-making authority, causing organizations to lose control of narratives at the exact moment speed matters most, this framework shows how to bridge that gap in 2026.

Why Is Business Continuity's 'Back to Basics' Movement Creating a Crisis Communication Blind Spot?

Oct 25, 2025

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12 min read

Why Is Business Continuity's 'Back to Basics' Movement Creating a Crisis Communication Blind Spot?

The BCI Continuity and Resilience Report 2025 reveals that 45.5% of organizations now separate resilience from business continuity, creating a dangerous gap where crisis communication accountability falls through the cracks, leaving reputation management without operational knowledge or strategic authority when disruptions strike.

Crisis Communication Is Now a Legal Obligation: What the New Regulatory Landscape Means for Your Organization

Oct 13, 2025

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12 min read

Crisis Communication Is Now a Legal Obligation: What the New Regulatory Landscape Means for Your Organization

New regulations from the SEC, EU NIS2, and DORA have transformed crisis communication from discretionary PR into a legally mandated governance function with tight deadlines, million-dollar penalties, and personal executive liability.

When Audiences Fragment: The End of Broadcast Crisis Communication (Part 2 of 5)

Sep 25, 2025

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12 min read

When Audiences Fragment: The End of Broadcast Crisis Communication (Part 2 of 5)

Traditional crisis communication strategies fail in today's fragmented media landscape. Learn how the Micro-Influencer Retainer Network (MIRN) strategy helps brands reach scattered audiences through authentic community voices instead of failed broadcast messaging.

How Do Deepfakes Threaten Your Crisis Communication Strategy in 2025?

Sep 18, 2025

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8 min read

How Do Deepfakes Threaten Your Crisis Communication Strategy in 2025?

Part 1 of 5: Deepfake fraud surged 3,000% in 2023, costing businesses $500,000 per incident. Crisis leaders need new frameworks to combat AI-generated disinformation that spreads before traditional response teams can even assemble.

Beyond the Playbook: Five Strategic Imperatives Reshaping Crisis Communication (Part 1 of 5)

Sep 17, 2025

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13 min read

Beyond the Playbook: Five Strategic Imperatives Reshaping Crisis Communication (Part 1 of 5)

This is the first in a five-part series examining the strategic imperatives reshaping crisis communication for the next decade.

When Disasters Strike: How Emergency Communication Timing Determines Who Lives and Dies

Sep 10, 2025

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7 min read

When Disasters Strike: How Emergency Communication Timing Determines Who Lives and Dies

The Complete CEO Crisis Preparedness Guide: How Corporate Communication Leaders Can Navigate Executive Scandals

Sep 4, 2025

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11 min read

The Complete CEO Crisis Preparedness Guide: How Corporate Communication Leaders Can Navigate Executive Scandals

From Viral Moments to Board Decisions: Modern Communication Strategies for CEO Crises

Beyond Vaccines: A Risk Communicator's Guide to Countering Sophisticated Disinformation

Sep 3, 2025

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10 min read

Beyond Vaccines: A Risk Communicator's Guide to Countering Sophisticated Disinformation

Why Traditional Stakeholder Maps Are Failing Organisations in 2025: The Rise of Networked Reputation Management

Aug 27, 2025

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12 min read

Why Traditional Stakeholder Maps Are Failing Organisations in 2025: The Rise of Networked Reputation Management

Traditional stakeholder management models miss the networked audiences who can destroy brands overnight through viral content, leaving organisations vulnerable to reputation attacks from people they've never heard of.

Your Crisis Plan Expires in 2027

Aug 20, 2025

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13 min read

Your Crisis Plan Expires in 2027

When superintelligent AI rewrites the rules of emergency communication

When flames meet human nature: what forest fires reveal about risk and emergency communication

Aug 13, 2025

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17 min read

When flames meet human nature: what forest fires reveal about risk and emergency communication

What 23 European studies reveal about human behavior in emergencies

The 8.8 Wake-Up Call: Emergency Communication Lessons from the Pacific Rim

Aug 6, 2025

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12 min read

The 8.8 Wake-Up Call: Emergency Communication Lessons from the Pacific Rim

What Russia's massive earthquake taught us about cross-border emergency communication response

I Fed AI My Emergency Alert Playbook. Here's What Happened.

Jul 30, 2025

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13 min read

I Fed AI My Emergency Alert Playbook. Here's What Happened.

From flooding alerts to Twitter posts: can AI really help us communicate faster when lives are on the line?

When the Cavalry Isn't Coming: Why Your Neighbour Might Be Your Best First Responder

Jul 23, 2025

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16 min read

When the Cavalry Isn't Coming: Why Your Neighbour Might Be Your Best First Responder

How a LinkedIn discussion revealed the untapped potential of neighbourhood-level emergency response

How to communicate risks when you don't know all the answers

Jul 16, 2025

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13 min read

How to communicate risks when you don't know all the answers

Why acknowledging uncertainty builds more trust than projecting false confidence, and the frameworks that make it work

First UN Global Risk report: we're failing at the risks that matter most.

Jul 9, 2025

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13 min read

First UN Global Risk report: we're failing at the risks that matter most.

Why the world's first UN global risk report should worry every crisis communicator

OECD Report – Your crisis playbook won't work for what's coming next

Jul 3, 2025

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12 min read

OECD Report – Your crisis playbook won't work for what's coming next

Why the latest OECD research report on emerging risks is about to change everything you know about crisis preparedness

Is It Time for In-House OSINT Capabilities?

Jun 25, 2025

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13 min read

Is It Time for In-House OSINT Capabilities?

The New Reality of AI-Powered Misinformation and How OSINT Could Be A Solution

Crisis Simulations Deliver ROI. Here’s How to Get the Finance Team to Care.

Jun 18, 2025

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10 min read

Crisis Simulations Deliver ROI. Here’s How to Get the Finance Team to Care.

How to Turn Crisis Simulations into Real Business Value and Get Leadership to Pay Attention

Three Cities, two continents, one truth: Crisis Communications in the Age of AI

Jun 12, 2025

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11 min read

Three Cities, two continents, one truth: Crisis Communications in the Age of AI

How Trust, Speed, and Pattern Recognition Now Define Crisis Readiness

Why Communities, Not Agencies, Hold the Key to Emergency Resilience

Jun 4, 2025

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10 min read

Why Communities, Not Agencies, Hold the Key to Emergency Resilience

What Aboriginal language groups and disaster survivors can teach us about real preparedness and resilience.

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