The Persuasion Machines: New Crisis Playbooks for AI-Driven Reputation Threats

University of Zurich study reveals AI systems 6x more persuasive than humans, forcing a rethink of communication defense strategies

Report: The Crisis in Crisis Communications

Why the world is running out of the people we need most when crises strike.

European Blackout: When the Lights Went Out

How a Continental Power Failure Revealed Our Digital Fragility

Mastering Crisis Communication in Multilingual, Diverse Societies

How the UAE is redefining emergency response through cultural intelligence and multilingual communication.

Community First, AI Second: Dispatches from WCEMS 2025

Reflections on WCEMS 2025: What Global Leaders, Technologists and Crisis Experts Are Getting Right—and Where We Still Have Work to Do

AI Search Results and Your Reputation

How to protect your brand and make sure AI search understands your content

Conceptual and Practical Differences Between Risk, Emergency, and Crisis Communication

Distinguishing Risk, Emergency, and Crisis Communication Across Theory, Timing, and Application

Common Crisis Communication Mistakes and Solutions

System Thinking in Crisis Communication: Boost Trust & Strategy Effectiveness

Explore how system thinking—using stocks, flows, feedback loops, and leverage points—can transform emergency communication in real-world crises.

Power vacuum: Heathrow's crisis in the dark

When the lights went out at Britain's busiest airport, so did its crisis communications strategy

When Trade Wars Strike: How AI Built a Complete (draft) Crisis Communications Plan

Game theory applied to the trade war between the USA and Canada

Risk Communication Alert: The Earth's Solvency Dashboard You Need to See

How Financial Risk Principles Are Transforming Environmental Communication